Deskripsi Pekerjaan
Join our dynamic IT team as an IT Support Specialist! We're seeking a tech-savvy professional to ensure seamless IT operations across our Jakarta headquarters. You'll be the frontline hero resolving technical issues, optimizing systems, and empowering colleagues with cutting-edge solutions. Work in a collaborative environment where innovation meets reliability.
What you'll love: Modern office space, competitive benefits, and opportunities to grow your expertise in cloud technologies and cybersecurity.
Tanggung Jawab
- Melakukan troubleshooting perangkat keras dan lunak (Windows/macOS/Linux)
- Mengelola jaringan LAN/WLAN dan sistem komunikasi
- Memberikan pelatihan teknis kepada pengguna akhirMaintain inventaris aset IT dan dokumentasi sistem
- Mengimplementasi protokol keamanan IT
- Koordinasi dengan vendor eksternal untuk layanan teknis
- Monitoring sistem melalui tools monitoring (e.g., Nagios, Zabbix)
Kualifikasi
- S1 Teknik Informatika/Sistem Informasi atau terkait
- Minimal 2 tahun pengalaman di IT Support
- Kemampuan konfigurasi router, switch, dan firewall
- Keahlian Active Directory dan Office 365
- Sertifikasi CompTIA A+/NetworkPlus diutamakan
- Kemampuan komunikasi lisan dan tulisan yang baik
- Pemahaman dasar virtualisasi (VMware/Hyper-V)